|TALES FROM THE TRENCHES: Instructor's Manual
By Len Wood & Joe Baker
Tales from the Trenches: Instructor's Manual offers in-class and take-home learning activities to complement Tales from the Trenches: Achievements, Blunders and Challenges in Local Government Management.
The layout of this 180-page manual corresponds to the chapters of the text. Each chapter in the Instructors Manual begins with four to eight questions for every tale appearing in the corresponding chapter of the book. These open-ended questions are designed to initiate and stimulate vigorous class discussion or can be used as take-home assignments. The questions are accompanied by various exercises that relate to incidents described in the text. Illustrative exercise topics cover micromanagement, causes of management failure, limits of decision authority, communication sins, team building, the use of power symbols, budgetary illusions, reasons for failure of customer service programs, handling citizen requests, and personal ethics.
Most of the exercises include an Instructors Overview page with suggested answers or approaches appropriate for the situation. The instructor is also provided a copy-ready sheet of the same exercise that can be used as a handout for students.
Cover: Ring Bound
A Note from Len Wood & Joe Baker
When we first discussed the idea that later became Tales from the Trenches, we did so with the idea of creating a text that could be used in graduate and undergraduate level political science and public administration courses.
Shortly after Tales was published, we received comments from city officials that Tales appeared ideal for in-service training. An expressed need was cited for an up-to-date general management course for supervisors and managers. These newly appointed managers, they said, were familiar with solving problems related to their specialty, but were unfamiliar, and hence ill at ease, when confronted with problems involving general management.
After several managers used Tales for their managers, they suggested we develop supplemental training materials. Realizing that many local government agencies do not have a training department or an experienced trainer on staff, the authors developed Tales from the Trenches: Instructors Manual.
After using this manual please contact us with any unusual or unique approaches that you use in the utilization of this manual, or difficulties you had in carrying out some of the exercises included in this manual.
Purchase 15 copies of Tales from the Trenches: Achievements, Blunders and Challenges and receive a free Tales from the Trenches: Instructor's Manual. This offer is only available through the Training Shoppe. Please call us at 310-832-5652 or e-mail LenWood@aol.com.
Purchase 15 copies of Tales from the Trenches and receive a free Tales from the Trenches: Instructor's Manual! This offer is only available through the Training Shoppe. Please call us at 310-832-5652 or e-mail LenWood@aol.com.